Frequently Asked Questions
Quick answers about how GrabbyShop works. If yours isn’t here, email us at the bottom of the page.
About GrabbyShop
What is GrabbyShop?
GrabbyShop is a price-comparison and product-discovery website. We collect products from online stores such as Amazon.ae and Noon, show their prices, and help you decide where to buy.
Do you sell the products?
No. Unless a product is clearly marked “Sold by GrabbyShop”, the store you click through to is the seller. We do not ship products or take payment for them.
How do I buy a product?
Press the Buy button on the product. It opens the product on the store’s website (for example Amazon.ae or Noon), where you complete your purchase.
Prices
Do I pay more if I buy through your links?
No. The price is the same as on the store. We may earn a small commission from the store at no extra cost to you.
Why is the price on the store different from the price on your site?
Stores change their prices during the day. We update prices regularly, but the price shown on the store at checkout is the one that applies.
What does Compare Prices mean?
Some products are available on more than one store. Open the product to see each store’s price side by side and choose where to buy.
My List
What is My List?
My List lets you collect products from different stores in one place. For Amazon.ae items you can add them all to your Amazon cart in one click; for other stores you buy each product from its own link.
Is my list saved on your servers?
No. It is saved in your own browser on your device, so clearing your browser data will clear your list.
Delivery, Payment and Returns
Who delivers my order and how much does it cost?
The store you buy from. Delivery times, shipping fees and tracking are shown by that store.
Which payment methods can I use?
The ones offered by the store you buy from. Payment is made on the store’s website, not on GrabbyShop.
How do I return a product or get a refund?
Contact the store where you bought it and follow its return policy. See our Returns & Refunds page for details.
Do products come with a warranty?
Warranty is provided by the manufacturer and the store that sold you the product. Keep your order confirmation and invoice.
Still have a question?
Still have a question?
Email us at support@grabbyshop.com — a real person replies within 24 hours, Saturday to Thursday.